Skip introduction
CV / 26
Download CV (PDF, 2 pages, 342 KB)

Daniel Deveney / A career in motion

CV / 2026

DanielDeveney.

Lead Digital Learning Strategist & Product Owner

Download CV (PDF, 2 pages, 342 KB)Explore my experience

Original CV · PDF · 2 pages · 342 KB

Portrait of Daniel Deveney
2002 — CurrentScroll to connect the dots People. Learning. Possibility.

Professional
Statement.

Award-winning learning strategist, product owner and people leader with over 20 years’ experience spanning frontline operations, apprenticeships and digital learning across charity, commercial and EdTech sectors.

From managing teams and assessing vocational qualifications to leading enterprise learning platforms, I combine practical teaching experience with instructional design, agile delivery and accessible technology. I build capable teams and scalable learning that deliver measurable results, using AI thoughtfully to improve quality, reach and efficiency.

20+Years Experience
150+eLearning Courses Created
6LMSs Built
26,389Coffee Consumed
Skip statement animation

01 / The journey

The work moves.
So does the story.

Latest role first. Follow the timeline back through the career, then see the whole picture.

01 / British Red Cross

2025— Current

Platforms with purpose

4,500+Students supported annually through EducatorHub

Product Technology Specialist

British Red Cross

  • Engineered and own Humankind’s Educator Hub, equipping 1,500+ educators to reach 4,500+ students annually. Own the platform architecture, integrations and reporting across Moodle, MySQL, Power BI and Articulate 360.
  • Act as Product Owner in cross-functional agile squads, translating educator and learner research into prioritised backlogs, accessible UX and delivery decisions, with WCAG accessibility built in from concept to launch.
  • Advise on systems, APIs and technical health across the wider UK Resilience product portfolio. Build automations and low-code prototypes, guide practical AI use, and mentor colleagues in evidence-based learning design.
Humankind EducatorHub displayed across desktop, tablet and mobile screensExplore EducatorHub

02 / Places for People

2022— 2025

Learning that fits real life

60%Reduction in in-person delivery time

Learning Experience Designer

Places for People

  • Led compliance learning design from needs analysis to evaluation for a dispersed workforce of 16,000+ people. Mobile-first microlearning increased completion rates by 30% within six months and reduced in-person training time by 60%.
  • Produced 100+ Articulate 360 compliance modules, combining video, animation, branching scenarios and gamified assessment in interactive SCORM packages.
  • Embedded Synthesia video, ElevenLabs voiceover and LLM-assisted scripting and translation across 10 languages, expanding production capability while mentoring colleagues and supporting agile delivery.
Digital compliance learning displayed on a laptopExplore the compliance work

03 / Nansen AI

2022

Making the complex click

29%Fewer support tickets among pathway completers

Instructional Designer

Nansen AI

  • Designed and launched Nansen Academy during a six-month contract, from learner research to delivery. Coordinated a matrix design team and mapped customer journeys from acquisition and onboarding to retention.
  • Translated blockchain, DeFi and on-chain analytics into scaffolded learning for novices and crypto natives. Iterated with analytics and user feedback; 64% of new sign-ups completed a module within 30 days, with 29% fewer support tickets among pathway completers.
Nansen Academy learning interface displayed on a laptopExplore Nansen Academy

04 / British Red Cross

2020— 2022

Scale, with a human side

800%Increase in access to centralised learning in 12 months

Senior Digital Learning Advisor

British Red Cross

  • Led the specification, procurement and rollout of Your Learning Platform in 2020–2021 for 25,000+ staff and volunteers, alongside a small L&OD team. Access to centralised, pedagogy-led eLearning increased by 800% within twelve months.
  • Provided consultancy on pedagogy, platform strategy and inclusive learning. Established quality guidance and a cross-organisational community of practice, enabling colleagues and subject-matter experts to create consistent, accessible content.
Your Learning Platform displayed across digital devicesExplore Your Learning Platform

05 / PGL Travel Ltd

2012— 2020

Building from the ground up

500+Courses on PGL’s first learning management system

Digital Learning Developer

PGL Travel Ltd

  • Built and owned PGL’s first LMS, growing it to 500+ courses for 3,000+ staff across 20+ centres in the UK and France.
  • Worked with apprenticeship trailblazers to translate national standards and practical assessment into blended digital pathways, including an apprenticeship programme achieving a 95% pass rate.
  • Produced interactive eLearning, instructional video and animation in partnership with operations, HR and safety SMEs.
Food Safety Level 3 digital learning projectExplore a PGL case study

06 / PGL Travel Ltd

2010— 2012

Opening doors through learning

60Apprentices managed through teaching and assessment

Learning and Development Officer

PGL Travel Ltd

  • Managed a national caseload of 60 apprentices through the Future Jobs Fund, supporting teaching, vocational assessment and progression into employment across Business Administration, Outdoor Leadership and Customer Service; achieved a 90% positive outcome.
  • Assessed vocational competence, internally quality-assured others’ caseloads and led standardisation across apprenticeship routes.

07 / PGL Travel Ltd

2005— 2010

People first. Always.

25Staff line-managed in safety-critical operations

Chief Instructor

PGL Travel Ltd

  • Line-managed 25 staff in safety-critical operations, owning appraisals, performance, succession planning and talent development.
  • Led instructor training and competency assessment, achieving an 86% pass rate across internal and external training. Used structured coaching and feedback to develop staff and maintain standards across year-round school and youth-group programmes.

08 / PGL Travel Ltd

2002— 2005

Where the thread began

3Team members line-managed in educational programme delivery

ICT Coordinator

PGL Travel Ltd

  • Line-managed a team of three, responsible for training, performance and educational programme delivery.
  • Designed and delivered KS2/KS3-aligned sessions combining outdoor education with coding, stop-motion animation and audio/video production, grounded in Learning Outside the Classroom standards.
Today — 2002 · Eight connected rolesScroll to follow the timeline

02 / What connects the work

More than
one dimension.

The skills behind the work.

Learning Design & Quality

Learning Design & Quality

  • Curriculum Design
  • Adult Learning Theory
  • Instructional Design
  • Learning Needs Analysis
  • Accessibility (WCAG)
  • Gamification & Blended Learning
  • Apprenticeships and IQA

People, Product & Agile

People, Product & Agile

  • Line Management
  • Coaching
  • Mentoring
  • Product Ownership
  • Agile & Scrum
  • UX Research & UI Design
  • Data Analytics (ROI/ROE)
  • Strategic Business Partnering

Technology & Platforms

Technology & Platforms

  • Articulate 360
  • LMS/LXP Architecture (Moodle, LearnDash, CSOD)
  • AI Learning Integration
  • Adobe CC
  • HTML/CSS

Ideas into practice / Selected AI projects

Still curious.
Still building.

Digital Accessibility Now accessibility auditing tool

Digital Accessibility Now

An AI-assisted web tool for WCAG compliance audits and in-product guidance, turning audit findings into fixes teams can actually action.

Explore Digital Accessibility Now
Granite Glitch digital design studio homepage

Graniteandglitch.com

Digital agency featuring AI-automated proposals and client onboarding, built to test how far a small studio can run on automation.

Explore Graniteandglitch.com
Abstract illustration of connected learning journeys
Concept illustration

Project MoSCoW

Training Management System with automated learner journeys and intelligent skill-gap surfacing, prioritising interventions by business impact.

03 / The foundations

Practice.
Backed by learning.

Qualifications

  • Level 4 IQA Assessment Processes and Practice

  • Level 4 Certificate in Education and Training

  • Level 3 Active Leisure and Learning Outdoor Programmes

  • CIEH Professional Trainer Certificate

  • Level 3 Award in Health and Safety in the Workplace

  • Level 2 UKCC Coach

  • First Aid Trainer/Tutor

Awards & recognition

  • 2026

    Education Resource Awards

    Highly Commended · Free Education Resource

  • 2024

    STAR Awards

    Winner · Best Organisational Development Award

  • 2024

    CIPD People Management Awards

    Shortlisted · Best Digital/Technology Initiative in HR & L&D

  • 2022

    Education Practice Award

    Winner · Business Academy of Management Awards

Explore awards and recognition